Full Service Debt Collections

Is your company faced with the common challenge of finding ways to prompt seriously delinquent customers to make payments?

When you recover unpaid bills, you lower the overall cost of doing business, reduce risk and increase your profit margin. RESOLVE's Debt Collection Service imparts a sense of urgency upon your customers to resolve their unpaid accounts, while still maintaining your good business reputation.

Most important is the timing, sequence, and breadth of effort RESOLVE applies to your portfolio. With the right data supplied to us at placement, RESOLVE can locate and collect from the greatest number of previously uncollected accounts. RESOLVE uses a systematic approach of persistence and all the latest skip tracing tools and techniques to turn your unpaid accounts into the assets they are meant to be.

 

Why Choose RESOLVE For Debt Collections?

 

 

RESOLVE works on a contingency fee-based system. When we collect on your accounts, we deduct the collection fees and then remit your portion. You should normally never have to write a check to RESOLVE.

No Long Term Agreements!

RESOLVE's Client Agreement just asks for a 30-day notice, and all information will be returned to you. This will give you the ability to take your accounts to another agency. We believe in the system we use and want our clients to stay with us by choice.

Skip Tracing Services

RESOLVE employs the latest tools to search databases to locate customers that may have moved or changed contact information. We also have the ability to discover personal information needed to report accounts to all 3 major credit bureaus.

Credit Bureau Reporting

Unlike some of our competitors, RESOLVE reports delinquent accounts to all three major credit bureaus through the use of a consistent reporting system and we are persistent and relentless in following up on delinquent accounts. Our methods make it difficult for your debtor to elude detection, which is key to maximizing the rate of recovery on your delinquent accounts.

Monthly Client Reports

RESOLVE strives for transparency in collection efforts. Reporting options are discussed with potential clients at inception and can be modified at any time. Detailed reporting is most commonly sent to each client so they can keep track of the progress on individual debtors. Reporting that is sent to the regional and corporate levels within a company shows the overall portfolio performance, separated by region or property type.

online account access

Our state-of-the-art technology includes an easily accessible and highly secure client web portal to track our debt collections progress. Bring up electronic progress reports through our client portal and monitor delinquent accounts yourself – or contact our dedicated account support staff to access the information for you.

integrated Technology Partners

RESOLVE has developed relationships with many vendors in our industry. The software company that you currently work with may already be integrated into our systems. This means that you can send accounts for collection with a simple click of a button, saving you time and money. No more copying, faxing or scanning! Original paperwork is only required in the case of a dispute by a debtor.