About Us

Russell Church Chief Operating Officer

Russell Church, as an officer of several of EEA’s companies, has an extensive background in commercial real estate acquisitions and financial management. He has been with the EEA family of companies since 1998; in that time he has done extensive work in strategic development for the company and real estate portfolio management. Through his investment portfolio expertise and extensive knowledge of multifamily property management, Mr. Church worked directly with the owner of RESOLVE in the development and formation of  RESOLVE. As RESOLVE's Chief Operating Officer, Mr. Church is responsible for strategic planning and implementation of policies within the organization, monitoring daily operations and overseeing all personnel. Since its inception, Mr. Church has taken RESOLVE from a small, startup company to a full service collection agency providing collection returns above the norm to our many valued customers. Due to Mr. Church’s ongoing research and development, RESOLVE now offers various services including resident and pre-employment screening that has quickly further secured RESOLVE as a leader in the property management industry. RESOLVE continues to move forward, under the leadership of Mr. Church, in this fluctuating economy to provide and maintain a superior quality of services and personnel. Mr. Church holds a Bachelor of Science degree in both Finance and Management from Virginia Polytechnic Institute and State University. He is a Chartered Financial Analyst and a Certified Commercial Investment Member.

Mr. Church is based in the corporate office and can be reached at 336-540-1905 or by email at  russell.church@resolve-partners.com.

Allen Porter Senior Operations Manager

Allen Porter joined RESOLVE to oversee Sales and Operations as our Senior Operations Manager.  He is a driven service provider leader who oversees our professional team of Sales Representatives, Screening Processors, Collectors and Administrative staff. Allen is a graduate of the University of North Carolina at Charlotte and has over 25 years' experience in Operations & Sales Management.  Allen is a goal oriented, detailed leader focused on quality service results, risk management & fiscal effectiveness.

Allen has over 30 years experience in the Credit and Collections Industry managing consumer and commerical credit transactions.  As an Operations Manager and Management Consultant for a third-party collection agency call center, he has had oversight in Fair Debt Collection Practices Act (FDCPA) and is Fair Credit Reporting Act (FCRA) certified with the National Association of Professional Background Screeners (NAPBS).

Allen supervises an experienced team of screening and collection professionals for RESOLVE.  He is based in the corporate office and can be reached at 336-346-3095 or by email at allen.porter@resolve-partners.com.