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      Customer Service
      2010-B New Garden Rd.
      Greensboro, NC 27410
      Phone: 336.346.3095
      Fax: 336.346.3228
      Toll Free: 866.921.5388
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Rave Reviews for RESOLVE

Beason Well Apartments
Beason Well Apartments
Kingsport, TN

"I have been using RESOLVE’s Resident Screening Services for a little over a month now and I love it! The information is detailed and easy to comprehend. I am able to pull Criminal History, Past Evictions and Detailed Credit History on my applicants within minutes. I even receive an email informing me when the reports are ready so I don't have to wait and can move on to my next task, even though it only takes seconds to complete in most cases. It is also the most economical way for me to screen potential residents. I highly recommend this company to anyone that may need these types of reports. On a scale from one to ten, with one being unsatisfied and ten being exceeded my expectations, I give RESOLVE’s Resident Screening Services a TEN!!"

Estates Management
Columbia, SC

"We at Estates Management have been absolutely thrilled with both the Resident Screening Services provided by RESOLVE as well as the tremedous commitment to customer service. David, our local representative, has been nothing short of wonderful during our transition period. We have converted our entire portfolio over to RESOLVE as of the beginning of year 2010 and we are very pleased to date."

Exit Realty N.F.I.
Pace, FL

"I want you to know how impressed I have been with RESOLVE. We had been with another screening company for some time and I never received the customer support and individual attention you have provided. I am very impressed by your attention to us...a small little account. Thanks for taking time every time I have needed you or had a question. You are very patient and never make me feel like I am a bother.

Barnett Property
Charlotte, NC

"Not only are the background reports extremely detailed, but they also provide a custom scoring system that gives owners more clarity when choosing a tenant. The criminal reports are all manually checked for accuracy by the RESOLVE staff before being sent to us, therefore avoiding the frequent "false positives" we had been getting with other screening companies. In addition, the online screening system is the most user-friendly I have seen. I have referred a number of friends and associates to RESOLVE and will continue to do so. I give them my highest recommendation."

Cherry Grove Apartments
Rock Hill, SC

"A year ago as property manager of Cherry Grove Apartments I needed to seek the services of a collection company to recoup damages owed to the property. In doing so we have now worked with RESOLVE for one year and I must say we have been very pleased with their progress with our collection accounts. RESOLVE takes action!"

Highland Terrace Apartment Community
Knoxville, TN

"Managing a Student property isn't always easy, especially through the summer when you’re gearing up for all those move in’s in August, but RESOLVE's Resident Screening software saved our life! Since April we have processed 286 applications through RESOLVE! Your software made it so easy to process all the applications we had coming in. Whether it was an individual or a married couple the report is still easy to read and understand, and even when there was a Guarantor involved, which was always difficult with our previous system! It's so great to have a program available that simplifies your life! Thanks RESOLVE!"

Wildwood Apartments
Charlotte, NC

"In the recent months you've worked for us you have managed to collect 20% to 25% of our outstanding debt and that is something to make me take notice."

Solid Rock Properties
Gastonia, NC

“Thank you for stopping by our office a few months ago, we love the RESOLVE tenant background screening system and debt collection services from your company. Solid Rock Properties would recommend your product to anyone who needs to check the background of any potential tenant. Thank you for allowing us to be a part of your company.”

Sherwood Station Apartments
Winston-Salem, NC

"During the 2007 year, we have received 42.1% of our debt placed and in the past quarter we have received 64.7%! Talk about a boost to the bottom line!"

Tara Hills Apartment Community
Oak Ridge, TN

We have experienced an average of 50%-60% return on the collections placed with you over the last 2-3 years. What an incredible job done by all of you at RESOLVE!"

 

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